Shelby County Schools

  • Manager, Academic School Support

    Posted Date 1 week ago(1 week ago)
    Location Name
    Asst Superintendent - Academic Ops & School Support
    Salary Min
    USD $72,235.00/Yr.
    Salary Max
    USD $94,989.00/Yr.
    # of Openings
    Close Date
  • Purpose and Scope

    The essential function of this position within the organization is to ensure the management of all academic programs and supports to school. This position reports directly to the Director of School Operations. The position is responsible for supporting overall district support programs that leads to the improvement of overall school performance for all of our schools. This position provides information to the Assistant Superintendent of Operations on how the implementation of school supports and programs are working; supports the continuous improvement of schools and increased performance as measured over time by state standards and locally determined indicators.

    Essential Job Functions

    1. Provides professional direction in the coordination and alignment of support programs and implementations for all of the schools, including the appropriate use of support personnel.
    2. Collaborates with Director of School Operations and other district departments to develop short-and long- range plans for schools.
    3. Ensures adherence to all pertinent policies and procedures, laws and regulations, codes and ordinances and standards of quality and safety; provides support to all schools in regards to compliance issues, both state and local.
    4. Coordinates assigned activities with those of other departments, agencies, consultants, outside professionals and service providers, community resources and others as necessary.
    5. Coordinates department cross-content walkthroughs at schools.
    6. May receive and respond to inquiries, concerns and complaints from the community and parents regarding issues, programs, policies and procedures.
    7. Attends meetings, trainings, seminars, and conferences as appropriate to enhance job knowledge, skills.
    8. Works collaboratively with other directors and management representatives to achieve a system-wide result, and provides strategic direction for individual school.
    9. Strengthen teaching and school leadership replicate success and turn around low performing schools.
    10. Develops a deeper partnership with principals, coaches, department managers with Academic Operations and School Support.
    11. Monitors and evaluates academic programs and student achievement in selected schools.
    12. Plans, monitors, and conducts district learning walkthroughs.
    13. Assists in increasing student achievement for all students while eliminating gaps in academic achievement.
    14. Targets and aligns resources around equitable learning.
    15. Identifies practices and structures that must change in order for instruction to improve by simplifying the district's vision and language around good instruction.
    16. Liaise with directors of selected departments to ensure that the appropriate instructional support is provided.
    17. Performs other related duties as assigned or directed.

    Minimum Qualifications

    Graduation from an accredited college or university with a Bachelor's Degree in Education or other related field, plus an additional five (5) years related experience, or equivalent, for a total education/experience of nine (9) years. Valid Tennessee School Administrator's license, along with other certifications as required by state and local policies (e.g., Tennessee professional teacher's license). (PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED)


    Degree Equivalency Formula:

    Bachelor’s Degree= 4 years plus required years of experience.

    Master’s Degree= 2 years plus required years of experience. Where Master’s degrees are required, years for Bachelor’s Degrees must be included. 

    Knowledge, Skills, and Abilities

    • Knowledge of principles, concepts and theories of education; knowledge of federal funding sources, allocations, and requirements
    • Skill in understanding federal guidelines and mandates in regard to academic achievement and accountability
    • Knowledge of federal, state and local laws, policies and procedures that impact academic services
    • Excellent interpersonal, written, and verbal communication skills; highly organized with the ability to process large amounts of data, synthesize, disaggregate, report and present findings
    • Ability to serve as a strong team member and instructional leader
    • Skill in technology to drive instruction, including Excel, Access, and Publisher
    • Knowledge of the school improvement planning process and requirements
    • Proven leadership skills in mentoring, coaching, and the ability to conduct professional development

    Physical Requirements and Working Environment

    Physical Demands: Requires sedentary work involving standing or walking for brief periods, exerting up to 10 pounds of force on a regular basis; and some dexterity in operating office equipment; must be able to use hands and fingers for sign language.


    Unavoidable Hazards:  The position is exposed to no unusual environmental hazards.


    Sensory (ADA) Requirements: The position requires normal visual acuity and field of vision, hearing and speaking abilities.



    Shelby County Schools is an Equal Opportunity Employer.  ADA requires the District to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.


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